Agent Area

Braz Transfers - Consumer Protection

1.0 Purpose/Objective

This internal policy describes how Braz Transfers guides consumers on ways to safeguard their money and avoid being a victim of fraud.


2.0 Scope

All customers must be educated on ways to protect themselves from being a victim of fraud.


3.0 Responsibilities

3.1 Braz Transfers will work with its customers to inform them on ways to protect and safeguard their money and personal information.


4.0 Example of Known Customer Fraud- Scam

4.1 Transferring money to a stranger- Braz Transfers does not recommend that its customers send transfers to strangers, due to the fact that your money could never be recovered.


4.2 Lottery/Sweepstakes- Legitimate lottery or sweepstakes do not require people to pay money up front. If you receive a letter or call saying you won a prize, but before you can collect you need to transfer money to pay for taxes or fees it is a scam!


4.3 Loans- If you received a letter or email stating that you qualify for a loan, but in order to claim it you need to send transfers to pay for taxes or fees, do not fall for it! It is a scam!


5.0 Braz Transfers contact information for fraud protection

5.1 If you believe you are a victim of fraud contact Braz Transfers consumer fraud at consumerfraud@braztransfers.com.


6.0 Additional Resources-Helpful links to prevent you from being a victim of consumer fraud.

http://www.ic3.gov/
http://www.lookstoogoodtobetrue.com/
http://www.ftc.gov/
http://www.callforaction.org/
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